30-Days Return and Refund Policy
Refund Policy:
We accept a 30-day return policy.
We offer free returns and exchanges in the event of product quality issues or shipping damage. We will cover the return shipping fee.
We also offer free returns and exchanges if you ordered the wrong size or color. We will cover the return shipping fee.
Please contact us at [email protected] to check if your return has been approved. Once confirmed, we will notify you of your refund status. If approved, the original payment method will be automatically refunded. Please note that it may take some time for your bank or credit card company to process the refund.
Return Information:
2030 W ILLINOIS AVE AURORA IL 60506-1871 USAEmail: [email protected]
What is Your Return Policy?
We offer free returns and exchanges for items with product quality issues, shipping damage, or incorrect size/color orders. We will cover the return shipping fee.
Which items can I return?
Items must be in their original packaging and unused.
Cancellation of Order:
You can cancel your order for free within 12 hours of placing it by replying to your Order Confirmation Email, as long as the item has not been shipped. Cancellations are not possible after the product has shipped. If the cancellation condition is met, you will receive a refund within 5 business days.
Can I Exchange My Item?
Yes, you can exchange your item for the same style and color in a different size.
When Will I Receive My Refund?
Refunds will be processed within 3 business days after we receive the returned item.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us at [email protected] with details of your order. We will arrange return postage or a refund to your credit card, and resend the correct item as soon as possible. Please include the details of the issue and your return/exchange request when reaching out.
Questions or suggestions? We’d love to hear from you!
Email us at [email protected]